Privacy Policy
How MRT168 Protecting Your Personal Information
At MRT168, we believe your trust is the most valuable asset we hold. This Privacy Policy is written in plain, easy-to-understand language — not filled with confusing legal jargon — so you know exactly what happens to your information when you use the mrt168 platform. Please take a moment to read it carefully.
Note: This Privacy Policy applies to all mrt168 members who use the platform via the mrt168.vu website or the mrt168 mobile app. By continuing to use this platform, you agree to the terms set out in this document.
1Information We Collect
MRT168 collects your personal information through several means — whether provided directly by you during registration, or collected automatically while you use the mrt168 platform. Below are the types of information we collect:
- Identity Information: Full name, National Registration Identity Card (NRIC) number, date of birth, gender, and nationality. This information is required for the KYC (Know Your Customer) process to ensure the security of your account.
- Contact Information: Email address, mobile phone number, and residential address. This information is used for account verification, important notifications, and customer support.
- Financial Information: Bank account holder name, bank account number, and payment method details used for mrt168 deposits and withdrawals. We do not store full credit card information.
- Activity Information: Your game history, betting records, deposits and withdrawals, and account activity logs on the mrt168 platform.
- Technical Information: IP address, device type and web browser, operating system, mobile device ID, and access log data. This information is collected automatically for security and platform improvement purposes.
Data Minimisation Principle: MRT168 only collects information that is strictly necessary to operate our services safely and efficiently. We do not collect data beyond what is required.
2How We Use Your Information
Every piece of data we collect has a clear and legitimate purpose. MRT168 uses your personal information for the following:
- Account Management: Create and maintain your mrt168 account, process registration, enable secure login, and manage your member profile.
- Transaction Processing: Process all deposits, withdrawals, and financial transactions on the mrt168 platform quickly and securely.
- Identity Verification (KYC): Verify your identity to comply with Anti-Money Laundering (AML) requirements and ensure no fraudulent accounts or activities occur.
- Customer Support: Enable the mrt168 support team to assist you in resolving any issues, inquiries, or disputes related to your account.
- Service Communications: Send you important account notifications, security updates, transaction confirmations, and policy change notices.
- Platform Improvement: Analyse aggregate and anonymised usage patterns to improve the user experience on the mrt168 platform.
- Legal Compliance: Meet applicable legal and regulatory obligations, and respond to lawful requests from authorities.
MRT168 does not use your personal data for automated decision-making that negatively affects your rights or interests without human involvement in the evaluation process.
3Encryption & Security Measures
MRT168 invests seriously in digital security infrastructure to ensure your personal data is always protected against unwanted threats. Here are the layers of protection we employ:
- 128-bit SSL Encryption: All data transmitted between your device and mrt168 servers is encrypted using 128-bit TLS/SSL protocols. This means that even if someone were to intercept your connection, the data would appear as completely unreadable text.
- Secure Data Storage: Your password is never stored in plain text — it is encrypted using a strong one-way hashing algorithm. Even mrt168 staff cannot read your password.
- Two-Factor Authentication (2FA): MRT168 supports two-factor authentication for an additional layer of security at login, particularly for VIP accounts and accounts with high balances.
- 24/7 Monitoring: The mrt168 security monitoring system operates 24/7 to detect any suspicious activity, unauthorised login attempts, or anomalies in account usage patterns.
- Internal Access Controls: Only authorised mrt168 staff who require access for work purposes may view your personal data, based on a strict need-to-know basis.
Security Notice: MRT168 will never ask for your password via email, WhatsApp, or phone. If you receive any such request, please disregard it and contact the mrt168 support team immediately.
4Sharing Information with Third Parties
MRT168 does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your information:
- Technology Service Providers: Gaming platform providers, payment processors, and technical infrastructure suppliers working on behalf of mrt168. All such third parties are bound by strict confidentiality agreements and may only use your data for purposes specified by mrt168.
- Authority & Regulatory Body: MRT168 will disclose the necessary information when required by law, court order, or official directive from a competent authority.
- Fraud Prevention: In cases of suspected fraud or money laundering, relevant information may be shared with the appropriate financial crime prevention authorities.
- Business Transfers: If MRT168 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business assets. You will be notified in advance should this occur.
In all cases of data sharing, MRT168 ensures that any party receiving your data is bound by confidentiality and data protection obligations equal to or higher than the standards we uphold ourselves.
5Cookies & Tracking Technologies
The mrt168 platform uses cookies and similar tracking technologies to enhance your browsing experience. The following are the types of cookies we use:
- Essential Cookies: Required for core mrt168 platform functions such as login session authentication, security, and basic user settings. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collect information about how you use the mrt168 platform — pages visited, time spent, and links clicked — for the purpose of improving user experience.
- Functional Cookies: Save your preferences such as language, display settings, and login details to streamline repeated use of the mrt168 platform.
- Analytics Cookies: Help mrt168 understand aggregate usage patterns for platform improvement purposes. This data is not linked to your personal identity.
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain features of the mrt168 platform. For mrt168 mobile app users, equivalent privacy settings can be managed through your device's system settings.
6Your Rights as an MRT168 Member
As a mrt168 member, you have certain rights regarding your personal data, all of which we fully respect:
| Your Rights |
Description |
Status |
| Right of Access |
Request a copy of the personal data we hold about you |
Available |
| Right to Rectification |
Request correction of inaccurate or incomplete data |
Available |
| Right to Erasure |
Request the deletion of your personal data (subject to legal obligations) |
Available |
| Right to Object |
Object to the processing of your data for direct marketing purposes |
Available |
| Right to Portability |
Receive your data in a machine-readable format |
Available |
To exercise any of the above rights, please contact the mrt168 support team via live chat. We will process your request within 14 business days. For more complex cases, we may extend this period to 30 days with prior notice to you.
7Data Retention Period
MRT168 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
- Active Account Data: For as long as your mrt168 account remains active, your data will be retained to ensure you can access all platform features without interruption.
- After Account Closure: Core data such as transaction records and identity information is retained for a minimum of 5 years after account closure to comply with anti-money laundering legislation and tax requirements.
- Security Logs: Activity and security logs are retained for 2 years for investigation purposes in the event of any security incidents or fraud.
- Marketing Data: If you have withdrawn consent to receive marketing communications, the relevant data will be deleted within 30 days.
Important Note: There are situations where MRT168 is legally required to retain data beyond the period you may request for deletion. In such cases, we will inform you of the reasons why the deletion request cannot be fully fulfilled at that time.
8Cross-Border Data Transfers
As an online platform operating globally, your personal data may be processed and stored on servers located outside Malaysia. MRT168 takes appropriate measures to ensure adequate data protection across all cross-border transfers:
- All cross-border data transfers are carried out under valid data transfer agreements and comply with international data protection standards.
- All server providers and cloud service providers used by mrt168 comply with ISO 27001 security standards or equivalent.
- Data is not transferred to countries without an adequate level of data protection without appropriate contractual safeguards in place.
By using the mrt168 platform, you consent to the data transfers described in this section. If you have concerns about cross-border data transfers, please contact the mrt168 support team for further information.
9Children's Privacy
The mrt168 platform is strictly for individuals aged 18 and above. MRT168 does not knowingly collect any personal information from individuals under the age of 18.
- If we determine that information has been collected from an underage individual, the account in question will be closed immediately and all related information will be permanently deleted.
- Parents or guardians who discover that their child has registered on the mrt168 platform are urged to contact our support team immediately so that appropriate action can be taken without delay.
Age Policy: MRT168 conducts strict age verification as part of the KYC process. We are committed to ensuring this platform remains free from use by underage individuals, in line with our responsible gaming obligations.
10Changes to This Privacy Policy
MRT168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Here are our commitments in this regard:
- Any significant changes to this Privacy Policy will be communicated to you via an in-platform mrt168 notification or your registered email at least 7 days before the changes take effect.
- The "Last Updated" date at the top of this document will be refreshed whenever changes are made.
- Continued use of the mrt168 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
- Previous versions of the Privacy Policy are kept on record and can be requested through mrt168 customer support.
Stay Informed: We encourage you to review this Privacy Policy page periodically. If you have any questions about the content of this policy, the mrt168 support team is available to assist you via 24/7 live chat.